Work Order Attributes and Lifecycle

Work Order Attributes

Attributes of a Work Order can be divided into one of the following categories:

Core: These are the attributes mandated by the platform for Work Order entities. Some of these attributes are required.
System: These are system-defined attributes and can be modified only by Order Orchestrator.
Custom: These attributes are defined by the Tenant to enhance their usability. Tenants can define custom validations and also specify for them to be indexed or non-indexed.

Category	Attribute Name	Data Type Expected	Description
Core	Tenant ID	UUID	The ID of the tenant to whose realm the Work Order belongs.
System	Work Order ID	UUID	System generated unique ID.
Core	Order ID	UUID	The Order to which this Work Order belongs.
Core	Work Order Type	VarChar	Enum MOVE_CONTAINERS PHYSICAL_SERVICE DIGITAL_SERVICE
Core	Description	VarChar	Short textual description of the work order.
Core	Pickup Address (optional)	VarChar	In case a Work Order has Containers involved this field stores the pickup address for them.
Core	Containers (optional)	List	List of Container IDs. (Container details collected in platform order creation payload.)
Core	Pickup Quality Checks (optional)	Object
Core	Collect Amount On pickup (optional)	Boolean
Core	Amount to collect on delivery (optional)	Amount Object	Amount Object including currency code.
Custom	Custom Attributes 1-to-n (indexed)	Key-value	Core attributes for a Work Order with indexing. The tenant will be able to configure validations, if required, for these attributes.
Custom	Custom Attributes 1-to-n (non-indexed)	Key-value	Custom attributes for a Work Order without indexing. The tenant will be able to configure validations, if required, for these attributes.
System	Current State (optional)	VarChar
System	Current Sub-state (optional)	VarChar
System	Schema Version (optional)	Integer	The version of the work order schema configuration (for custom attributes) that was used to create the order.
System	Created On (optional)	Timestamp
System	Updated On (optional)	Timestamp
System	Created By (optional)	VarChar
System	Updated By (optional)	VarChar

Creating Work Order Custom Attribute

To create a Work Order Custom Attribute, call the POST /work-order/config/attributes endpoint and pass the following parameters in the request body:

Parameter	Description
name	Name of the attribute.
description	Description of the attribute.
datatype	The data type of the Attribute. Valid values: string, number, boolean, object, array.
defaultValue	Default value of the attribute if nothing is defined.
validation	Specifies all of the validations that are performed on the Attribute when an order of this type is created or updated.
indexed	Specifies whether the Attribute is indexed. Filter or search operation on the basis of a custom attribute is only allowed if this field is set as TRUE.

The following sample payload shows how to create Work Order Custom Attributes named stringValidations and intValidations:

{
  "attributes": [
    {
      "name": "stringValidations",
      "description": "string",
      "indexed": true,
      "dataType": "string",
      "validation": {
        "range": {
          "min": 0,
          "max": 5
        },
        "regex": "string",
        "valueOneOf": [
          "string123",
          "string124"
        ],
        "required": false
      }
    },
    {
      "name": "intValidations",
      "description": "int",
      "indexed": true,
      "dataType": "number",
      "defaultValue": 1,
      "validation": {
        "range": {
          "min": 0,
          "max": 5
        },
        "valueOneOf": [
          0,1,2,3,4,5
        ],
        "required": true
      }
    }
  ]
}

Adding Work Order to an Order

To add a Work Order to an Order, call the PUT /{orderId}/work-order endpoint. The following sample payload shows how to add a Work Order to a Order:

[
    {
        "amountToCollectOnDelivery": {
            "currencyCode": "INR",
            "amount": 1000
        },
        "pickupQualityChecks": {},
        "collectAmountOnPickup": true,
        "description": "Testing first workorder",
        "type": "MOVE_CONTAINERS",
        "pickupAddress": "location:1234",
        "attributes": {
            "stringValidations": "string124",
            "intValidations": 1
        },
        "containers": [
            "container:001"
        ]
    }
]

Work Order Lifecycle

A Work Order has the following lifecycle states:

Created: This initial state signifies that the Work Order has been created but waiting to be processed by the Order Orchestrator.
In-Progress: This state signifies that the Work Order is currently under execution by the Order Orchestrator. Sub-states for this will be defined at the time of defining the Order Orchestrator.
Completed: This terminal state signifies that the Work Order has been executed either successfully or unsuccessfully. This state will have three predefined sub-states, i.e., Executed, Failed, and Canceled. There will be no transition allowed between these sub-states.