Platform Order Attributes and Lifecycle

Platform Order Attributes

Platform Order Attributes are divided into the following categories:

  • Core: These are pre-defined attributes by the CoreOS Platform. Although, some of these attributes are optional.
  • System: These are system-defined attributes that indicate the current order state. These attributes can only be updated by the Order Orchestrator.
  • Custom: These attributes are defined and configured by the Tenant depending on the use case. With these attributes, the Tenant can set up custom validations and mark them as indexed or non-indexed.
CategoryAttribute NameData Type ExpectedDescription
CoreTenant IDUUIDThe ID of the Tenant to whose realm the Order belongs.
SystemOrder IDUUIDSystem-generated order ID (unique across Tenants).
CoreClient IDVarCharClient Participant ID.
CoreClient Order IDVarCharThis is the reference ID for the Order that was generated by the Client. This may not be unique in the Tenant’s universe.
CoreReady To ProcessBooleanThe default value will be true.
True- Move from Created to In Progress state automatically (by orchestrator).
False- Order will remain in the Created state and wait for an external command to move it to In Progress state.
CoreCustomer/Consignee NameVarChar
CoreCustomer/Consignee PhonesList of PII IDsList of PII IDs for phone numbers. Although the phone numbers will be passed as raw phone numbers for consumption of Platform Order Service, they will be converted into PII IDs and stored here.
CoreCustomer/Consignee Location IDUUIDAlthough the address will be passed in a standard address format for consumption Platform Order Service, it will be stored as a Location in Location Service. The corresponding Location ID will be stored here.
CoreWork Orders Execution Flow TypeEnumSpecifies the order in which the multiple work orders of an order will be executed by the orchestrator.

CoreCancellation RequestedBooleanBy default, this attribute will be false. However, it can be set to True by the cancel API. The result of the cancellation attempt (async process), will eventually get updated in the system attributes CancelationStatus and CancelationStatusTimestamp.

- Cancellation requests should be rejected with a suitable error code if a cancellation request is already in process.
- If a cancellation request leads to Cancellation Failure, this field should still retain its True status.
- If a new cancellation request arrives after the previous request has been successful or failed, the request should be accepted and the Cancellation Status and Cancellation Status Timestamp needs to be reset.
SystemCancellation Requested On (optional)Timestamp
SystemCancellation Requested By (optional)VarChar
SystemCancellation Status (optional)Enum- NONE - default
SystemCancellation Failure Reason Code (optional)VarChar
SystemCancellation Status Timestamp (optional)TimestampIf Order Canceled is True, this field indicates the Date/Time at which the order was canceled.
CustomCustom Attributes
1-to-n (indexed)
Key-valueCustom attributes for an Order with indexing. The tenant will be able to configure validations, if required, for these attributes.
CustomCustom Attributes
1-to-n (non-indexed)
Key-valueCustom attributes for an Order without indexing. The tenant will be able to configure validations, if required, for these attributes.
SystemWork Order List (optional)ListList of Work Order IDs.
SystemCurrent State (optional)VarCharstate: substate
SystemCurrent Sub-state (optional)VarChar
SystemSchema Version (optional)IntegerThe version of the order schema configuration (for custom attributes) that was active at the time of order creation.
SystemCreated On (optional)Timestamp
SystemUpdated On (optional)Timestamp
SystemCreated By (optional)VarChar
SystemUpdated By (optional)VarChar

Creating Platform Custom Order Attribute

To create a Platform Order Custom Attribute, call the POST /order/config/attributes endpoint and pass the following parameters in the request body:

ParameterDescriptionValidationData type
nameName of the attribute.minLength: 1 maxLength: 32 pattern: ^[a-zA-Z]{1,32}$string
descriptionDescription of the attribute.minLength: 0 maxLength: 256 pattern: ^([a-zA-Z])([a-zA-Z0-9,\s]*)$string
datatypeThe data type of the Attribute.Valid values: string, number, boolean, object, array, moneystring
validationSpecifies all of the validations that are performed on the Attribute when an order of this type is created or updated.
indexedSpecifies whether the Attribute is indexed. Filter or search operation on the basis of a custom attribute is only allowed if this field is set as TRUE.boolean

The following sample payload shows how to create Platform Order Custom Attributes named stringValidations and intValidations:

  "attributes": [
      "name": "stringValidations",
      "description": "string",
      "indexed": true,
      "dataType": "string",
      "validation": {
        "range": {
          "min": 0,
          "max": 5
        "regex": "string",
        "valueOneOf": [
        "required": false
      "name": "intValidations",
      "description": "int",
      "indexed": true,
      "dataType": "number",
      "defaultValue": 1,
      "validation": {
        "range": {
          "min": 0,
          "max": 5
        "valueOneOf": [
        "required": true

Platform Order Lifecycle

A Platform Order has the following five lifecycle states:

  • Initiated: This is the state where the Client Order and its respective Work Orders are registered in Platform Order Service and are awaiting validation confirmation from the external plugin (if configured).
  • Created: Once the Order is validated using the external plugins (if configured) then entries are created for Work Order. This state means one of the following:
    • The Order is validated but awaiting the ‘Ready To Process’ signal.
    • The Order is validated and is ‘Ready To Process’ but not yet picked up by Order Orchestrator.
  • In-progress: This state signifies that at least one Work Order of the Order is being processed, i.e., a job has been created for this Work Order by the orchestrator and at least one Work Order is in the ‘In-progress’ state.
  • Executed: This state signifies that all the Work Orders of the Order have been ‘Completed’.
  • Closed: This state signifies one of the following:
    • The order was executed and all post-execution processes (for example, billing, payment, collection) for the Order have been ‘Completed’.
    • The Order validation 'Failed'.
    • The Order was ‘Canceled’ before the execution was started.

Platform Order Service provides the Tenant an option to configure sub-states under Initiated, Executed, and Closed states and the rules governing the corresponding state and sub-state transition.

State transition Rules

  • The state transition to and from the Initiated state will be managed and triggered by the Platform Order Service only.
  • If the Order is already set as Ready To Process, state transition to and from the Created state will be managed and triggered by the Platform Order Service only.
  • If the Order is not set as Ready To Process, the state transition from Created to In-progress state will be triggered by setting the order as Ready To Process through an external API call.
  • A state transition from the In-progress state to Executed state will be managed and triggered by Order Service only.